All fine, but rude staff

would be happy to recommend for a short layover

Clean room, impressive shower, with decent room cleaning and a particularly nice and spotless shower experience, making it easy to unwind after exploring the city’s attractions, all while being conveniently located just 55 km from the nearest airport.

Everything was as perfect as can be.

I loved lounging by the outdoor pool and spending time in the heated swimming pool during my stay. The room was comfortable, and while the breakfast was only okay, it didn’t ruin my trip. 😄

You gotta check out Bullfish Grill for some epic steak and seafood dishes that hit just right! And the location's a total win, making it easy-peasy to explore local gems like Kountry Kreamery for that ice cream fix. Plus, breakfast was pretty solid, too.

Housekeeping was a bit of a flop—we had to hunt down essentials like washcloths, and the room never got vacuumed. Still, nothing too messy to keep us from enjoying our stay.

The suites are roomy, with a good layout for families needing space to spread out. Proximity to local attractions makes it easy to dive into the action, with plenty of dining options just a short drive away.

Housekeeping leaves a lot to be desired. didn’t see any fresh sheets during a four-night stay, and vacuuming was clearly skipped. The pool was a chaotic scene with kids and adults creating a ruckus, making it less relaxing for those wanting a calm swim. It’s been a week since check-out, and still no resolution on that front.

The location of the Fairfield Inn in Pigeon Forge made it easy to explore nearby attractions. The breakfast options had decent choices, and I particularly enjoyed how clean the shower was. The staff were friendly but seemed overwhelmed during busy times. I faced some housekeeping issues. the room never got vacuumed, and I had to track down washcloths. It affected the comfort of my stay. The room design felt a bit lacking with limited electrical outlets near the nightstand, and there was no soap dish in the bathroom, which made it inconvenient. For the price, I expected better attention to these details. Overall, it was a mixed experience but the location was definitely a highlight.

would like to go back there again

The room was spacious with a sofa bed, refrigerator, and microwave. Air conditioning kept it cool. The fitness centre was convenient for a quick workout. The outdoor pool had a fun water slide that our kids loved. Breakfast had decent options but could use more variety. The location was super close to attractions.

the fairfield inn was in a great location, super close to all the action. our suite with a king bed and sofa was spacious enough for the whole family. the hotel offered various recreational activities that kept us entertained during our stay.

can recommend

Poolside chaos dampens fun

The shower in our suite was sparkling clean and a true delight after a long day of exploring nearby attractions. We enjoyed quality bond time by the pool, despite the overwhelming crowd.

The friendly staff made our mornings enjoyable with a satisfying breakfast selection that kept everyone fueled for the day.

My kids wished for more supervision at the pool area. It was often overcrowded, and some kids were quite rowdy, which made it hard for our family to relax.

the pool is a family favorite, great for kids and so clean

We had an amazing time enjoying the pool.

The shower was very clean and nice. Rooms were decent with good cleanliness. The location was close to everything Breakfast options were adequate, though staff could use more support. A pleasant stay for our family.

I appreciate the cleanliness and friendly staff here. The pool is a nice touch, and the breakfast is great. However, there's a lack of clarity about room cleaning policies and some cleanliness issues in my room. Overall, I'm happy but hope for improvements next time.

Had an awesome stay with friends! Loved hitting up The Island for rides and checking out the amazing views at the nearby Smoky Mountains. Breakfast was tasty with plenty of options and the staff was friendly. Plus, the rooms were clean and comfy. Perfect place to unwind after a day of fun!

One downside was that we faced a wait for clean towels since housekeeping seemed a bit behind. It didn’t ruin our stay but was something we noticed.